Managing Teams

Learn how to manage a team. Discover how to set shared goals, delegate tasks, manage performance, and develop each member of the team.

Managing a team of people in the workplace requires continuous learning for today's managers and team leaders. Learn how to bring out the best in your team in this course with Duke University professor Dr. Daisy Lovelace. Daisy explains how to set shared goals, delegate tasks, manage performance, and develop each member of the team by providing feedback and training. Daisy also addresses the challenges and solutions to managing different types of teams: virtual, global, intergenerational, and cross-functional. Plus, find out how to manage difficult behavior and underperformance.

Introduction

• Managing a team

1. Managers Chart the Course

• Clarifying team expectations
• Setting team goals
• Delegating responsibilities within a team
• Managing underperformance within the team

2. Managers Motivate Their Teams

• Managing through the team development cycle
• Avoiding common managerial mistakes
• Rebounding from setbacks
• Celebrating with your team
• Building relationships within your team

3. Managers Develop Each Person on Their Team

• Giving and receiving feedback
• Developing each team member
• Manager as a coach, mentor, and sponsor
• Managers prioritize wellness

4. Best Practices in Managing Teams

• Creating a learning culture within your team
• Managers as entrepreneurs
• Communicating within the team you manage
• Communicating about the team you manage

5. Managing Different Types of Teams

• Managing virtual teams
• Managing intergenerational teams
• Managing culturally diverse teams
• Managing cross-functional teams
• Managing difficult personalities on your team

Conclusion

• Next steps