LinkedIn Learning
Free Trial Available
English
Certificate Available
1-2 hours worth of material
selfpaced
Overview
Learn how to enhance your personal performance and build effective relationships at work by developing emotional intelligence.
Syllabus
Introduction
- Benefits of building emotional intelligence
- What is emotional intelligence?
- The role of emotions and EQ
- Thinking at the speed of light
- Understanding personal EQ
- Triggers and hijacks
- Finding flow
- Disrupting thinking
- Reclaim reaction time
- Shifting perspective
- Using senses to make sense
- How to empathize
- Listening and communicating
- Playing to strengths
- Collect feedback
- Align intention and impact
Taught by
Gemma Leigh Roberts
