Get concrete techniques for boosting your emotional quotient (EQ) to better lead teams, work with peers, and manage up.
Introduction
- Lead with emotional intelligence
1. The Emotionally Intelligent Leader
- Overview of EQ
- The brain science of EQ
- Leading people and orgs
2. Knowing Yourself
- Getting to know yourself
- Exploring emotions
3. Managing Yourself
- Self-control
- Understanding triggers
- Managing your triggers
- Self-care and support
4. Understanding Others
- Understanding humans at work
- Extending empathy
5. Leading Others
- Creating safety and inclusion
- Facilitating teams
- Catalyzing change
- Inspirational leadership
Conclusion