Trailhead
Free Online Course
English
12-13 hours worth of material
selfpaced
Overview
Learn how Health Cloud helps you deliver collaborative, connected support for ... patients and caregivers.
- See how Salesforce Health Cloud makes patient care more collaborative and connected.
- Learn how to use the various data models available in Health Cloud.
- Learn how to set up Salesforce Health Cloud for your unique organization.
- Tailor the health timeline, patient card, and list filters to cover your patients’ needs.
- Discover how Health Cloud enables providers to deliver better care.
- Tailor the health timeline, patient card, and list filters to monitor patient care.
- Learn how to deliver fantastic member experiences with Health Cloud for Payers.
- Boost your med tech sales with Health Cloud intelligent sales features.
- Use relationship cards and search to match patients with the right providers.
- Enroll patients in Care Programs to increase adherence and drive better health outcomes.
- Customize care plans to meet your organization's business needs.
- Streamline utilization management business processes for better member care management.
- Explore the basics of interoperability and the FHIR R4-aligned clinical data model.
- Configure and upload care program consent documents in Health Cloud.
- Set up Tableau CRM for Healthcare to view key metrics about patients and members.
- Use dashboards to gain actionable insights about patients and members.
Syllabus
- Care Coordination Basics
- Meet the Health Cloud Console
- Get Started with Care Coordination
- Engage the Patient’s Supporters to Customize and Coordinate Care
- Health Cloud Data Models
- Take a Look at the Household Data Model
- Examine the Clinical Data Model
- Investigate the Health Insurance and Claims Data Model
- Get to Know the Care Program Data Model
- Discover the Social Determinants of Health Data Model
- Learn About the Provider Data Model
- Understand the Utilization Management Data Model
- Health Cloud Setup Basics
- Customize Your Org and Install Health Cloud
- Protect Privacy in Health Cloud
- Customize Your Health Cloud Lightning Console
- Health Cloud Patient Data Displays
- Add Objects to the Health Timeline
- Adapt the Patient Card in the Console
- Set Up Patient List Filters
- Health Cloud for Providers
- Reimagine Patient Experience with Health Cloud
- Handle Patient Data Better
- Manage Provider Networks, Inventory, and Documentation
- Customize Patient Data Displays
- Learn About the Patient Timeline
- Create a Custom Object for Patient Data
- Create a Custom Timeline View
- Customize the Patient Card
- Create a Filtered Patient List
- Health Cloud for Payers
- Get to Know the Payer Industry Trends
- Boost Member Health and Wellness Engagement
- Implement an Intelligent Care Management System
- Health Cloud for Med Tech Sales
- Learn About Health Cloud for Med Tech Sales
- Use Intelligent Sales Agreements and Forecasting
- Use Intelligent Sales to Manage Sales Visits and Inventory
- Health Cloud Provider Relationships and Search
- Learn About the Health Cloud Provider Data Model
- Configure Provider Relationship Cards
- Set Up Provider Search
- Health Cloud Care Programs
- Get to Know Care Programs
- Set Up Care Programs
- Use Care Programs
- Health Cloud Care Plans
- Explore Care Plans and Care Plan Templates
- Set Up Care Plans
- Customize Care Plans
- Create and Use Care Plans
- Health Cloud Utilization Management
- Learn About Utilization Management
- Set Up Utilization Management
- Interoperability and the Clinical Data Model
- Learn About Interoperability
- Review the Data Exchange Standards
- Explore the Clinical Data Model
- Consent Management for Health Cloud
- Learn About Consent Management for Health Cloud
- Set Up Consent Management in Health Cloud
- Tableau CRM for Healthcare Administration
- Get Started with Tableau CRM for Healthcare
- Set Up the Tableau CRM for Healthcare App
- Tableau CRM for Healthcare Dashboards
- Get to Know Tableau CRM for Healthcare Dashboards
- Use Care Plan Adherence Dashboards
- Use Utilization Analytics Dashboards
- Use Referral Analytics Dashboards
- Use Visit Insights and Team Insights Dashboards
- Use Patient Segmentation and Social Determinants Dashboards
