Swayam
Free Online Course
English
Paid Certificate Available
8 weeks long
selfpaced
Overview
The course aims to cause a basic awareness about the significance of soft skills in professional and inter-personal communications and facilitate an all-round development of personality. Hard or technical skills help securing a basic position in one's life and career. But only soft skills can ensure a person retain it, climb further, reach a pinnacle, achieve excellence, and derive fulfilment and supreme joy. Soft skills comprise pleasant and appealing personality traits as self-confidence, positive attitude, emotional intelligence, social grace, flexibility, friendliness and effective communication skills.INTENDED AUDIENCE: Students, Teachers, Professionals, Trainers, Leaders, EmployersPRE-REQUISITES : NilINDUSTRY SUPPORT : All industry/companies/organisations will recognize and value this course and recommend this for their employees and trainee programs.
Syllabus
Week 1: Lecture 1: Introduction: A New Approach To LearningLecture 2: Planning And Goal-SettingLecture 3: Human Perceptions: Understanding PeopleLecture 4: Types Of Soft Skills: Self-Management SkillsLecture 5: Aiming For Excellence: Developing Potential And Self-ActualisationLecture 6: Need Achievement And Spiritual Intelligence
Week 2: Lecture 7: Conflict Resolution Skills: Seeking Win-Win Solution
Lecture 8: Inter-Personal Conflicts: Two ExamplesLecture 9: Inter-Personal Conflicts: Two SolutionsLecture 10: Types Of Conflicts: Becoming A Conflict Resolution ExpertLecture 11: Types Of Stress: Self-Awareness About StressLecture 12: Regulating Stress: Making The Best Out Of Stress
Week 3: Lecture 13: Habits: Guiding Principles
Lecture 14: Habits: Identifying Good And Bad HabitsLecture 15: Habits: Habit CycleLecture 16: Breaking Bad HabitsLecture 17: Using The Zeigarnik Effect For Productivity And Personal GrowthLecture 18: Forming Habits Of Success
Week 4: Lecture 19: Communication: Significance Of ListeningLecture 20:Communication: Active ListeningLecture 21:Communication: Barriers To Active Listening Lecture 22:Telephone Communication: Basic Telephone SkillsLecture 23:Telephone Communication: Advanced Telephone SkillsLecture 24: Telephone Communication: Essential Telephone Skills
Week 5: Lecture 25: Technology And Communication: Technological Personality
Lecture 26: Technology And Communication: Mobile Personality?Lecture 27: Topic: Technology And Communication: E-Mail PrinciplesLecture 28: Technology And Communication: How Not To Send E-Mails!Lecture 29: Technology And Communication: NetiquetteLecture 30: Technology And Communication: E-Mail Etiquette
Week 6: Lecture 31: Communication Skills: Effective Communication
Lecture 32: Barriers To Communication: Arising Out Of Sender/Receiver’s PersonalityLecture 33: Barriers To Communication: Interpersonal TransactionsLecture 34: Barriers To Communication: MiscommunicationLecture 35: Non-Verbal Communication: Pre-Thinking Assessment-1Lecture 36: Non-Verbal Communication: Pre-Thinking Assessment-2
Week 7: Lecture 37: Nonverbal Communication: Introduction And Importance
Lecture 38: Non-Verbal Communication: Issues And TypesLecture 39: Non-Verbal Communication: Basics And UniversalsLecture 40: Non-Verbal Communication: Interpreting Non-Verbal CuesLecture 41: Body Language: For InterviewsLecture 42: Body Language: For Group Discussions
Week 8: Lecture 43: Presentation Skills: Overcoming Fear
Lecture 44: Presentation Skills: Becoming A ProfessionalLecture 45: Presentation Skills: The Role Of Body LanguageLecture 46: Presentation Skills: Using VisualsLecture 47: Reading Skills: Effective ReadingLecture 48: Human Relations: Developing Trust And Integrity
Week 2: Lecture 7: Conflict Resolution Skills: Seeking Win-Win Solution
Lecture 8: Inter-Personal Conflicts: Two ExamplesLecture 9: Inter-Personal Conflicts: Two SolutionsLecture 10: Types Of Conflicts: Becoming A Conflict Resolution ExpertLecture 11: Types Of Stress: Self-Awareness About StressLecture 12: Regulating Stress: Making The Best Out Of Stress
Week 3: Lecture 13: Habits: Guiding Principles
Lecture 14: Habits: Identifying Good And Bad HabitsLecture 15: Habits: Habit CycleLecture 16: Breaking Bad HabitsLecture 17: Using The Zeigarnik Effect For Productivity And Personal GrowthLecture 18: Forming Habits Of Success
Week 4: Lecture 19: Communication: Significance Of ListeningLecture 20:Communication: Active ListeningLecture 21:Communication: Barriers To Active Listening Lecture 22:Telephone Communication: Basic Telephone SkillsLecture 23:Telephone Communication: Advanced Telephone SkillsLecture 24: Telephone Communication: Essential Telephone Skills
Week 5: Lecture 25: Technology And Communication: Technological Personality
Lecture 26: Technology And Communication: Mobile Personality?Lecture 27: Topic: Technology And Communication: E-Mail PrinciplesLecture 28: Technology And Communication: How Not To Send E-Mails!Lecture 29: Technology And Communication: NetiquetteLecture 30: Technology And Communication: E-Mail Etiquette
Week 6: Lecture 31: Communication Skills: Effective Communication
Lecture 32: Barriers To Communication: Arising Out Of Sender/Receiver’s PersonalityLecture 33: Barriers To Communication: Interpersonal TransactionsLecture 34: Barriers To Communication: MiscommunicationLecture 35: Non-Verbal Communication: Pre-Thinking Assessment-1Lecture 36: Non-Verbal Communication: Pre-Thinking Assessment-2
Week 7: Lecture 37: Nonverbal Communication: Introduction And Importance
Lecture 38: Non-Verbal Communication: Issues And TypesLecture 39: Non-Verbal Communication: Basics And UniversalsLecture 40: Non-Verbal Communication: Interpreting Non-Verbal CuesLecture 41: Body Language: For InterviewsLecture 42: Body Language: For Group Discussions
Week 8: Lecture 43: Presentation Skills: Overcoming Fear
Lecture 44: Presentation Skills: Becoming A ProfessionalLecture 45: Presentation Skills: The Role Of Body LanguageLecture 46: Presentation Skills: Using VisualsLecture 47: Reading Skills: Effective ReadingLecture 48: Human Relations: Developing Trust And Integrity
Taught by
Prof. T. Ravichandran
