The concept of usability is directly tied to the success of websites and apps. How easy are they to use? We'll learn in this course how to ensure users can accomplish their goals on websites and apps, as well as laptops and mobile devices. We'll also consider the user centered approach to design, highlight common usability issues on sites and apps, and offer tips on how to ensure your designs stay as usable as possible.
People like to use things that are easy to understand, work as expected, and deliver value. In this stage, we'll define how usability compares to UX and UI, and how we can learn from design examples online and offline.
Chevron 7 steps2:25
4:35
3:24
2:35
1 question
1:13
6 questions
In this stage, we'll explore how usability affects the online experience, beginning with the first few seconds of the user's visit. We'll also look at common issues that affect websites, such as navigation, color, text, and more.
Chevron 9 steps2:49
2:40
2:43
2:57
4:39
4:33
1 question
0:58
9 questions
More users than ever are using mobile devices to get online. Therefore, it's important to note the issues that can affect mobile usability, such as the differences in devices and screen sizes, as well as touch, gestures, and location-based information.
Chevron 6 steps6:03
4:10
2:50
1 question
1:18
5 questions
Not everyone in the world has the same access to the Internet, nor the same technology. Analytics can also yield insight into where your audience comes from. Consider your target market and how you might be able to adjust your website to their needs.
To ensure your designs are as usable as possible, be proactive and understand your users' needs. From prioritizing content to user analytics and testing, there are a number of strategies to consider to make your designs more usable and increase user satisfaction.
Chevron 7 steps5:31
4:23
2:41
2:33
5 questions
3:19
5 questions
If you want to quickly improve the usability of one of your own websites - or any other - sit down with a friend or colleague and ask them to complete an important task on the site in question. Even if they are successful, you can still learn much from watching them navigate your site. Every chance to see your site through someone else's eyes is a valuable one!
Interested in learning more about usability? Steve Krug is the author of Don't Make Me Think, one of the most influential books on usability and testing. His website provides a number of downloadable resources, including helpful checklists and templates.
Follow Steve Krug on Twitter along with excellent UX resources like @uxmag and @uxbooth for more insight.