AI business school for healthcare

0

Microsoft Learn

Free Online Course

English

9-10 hours worth of material

selfpaced

Overview

Module 1: Explore the strategic components, use cases, and special factors of an enterprise AI strategy that creates real business value, with INSEAD and Microsoft.

In this module, you will:

Consider various approaches to AI implementation.
Describe the outcomes organizations have achieved through the adoption of AI.
Articulate the components of an AI strategy.

Module 2: Explore the strategic components, special factors, and use cases of an AI strategy in healthcare that creates business value, with INSEAD and Microsoft.

In this module, you will:

Describe healthcare industry outcomes achieved through the adoption of AI.
Articulate the components of an AI strategy.
Apply the value creation framework.

Module 3: Understand the key elements that make a culture AI-ready and a framework to drive the change needed in your organization for a successful AI strategy.

In this module, you will:

Describe the key elements of an AI-ready organizational culture.
Identify opportunities for change to achieve an AI-ready culture.
Apply the AI Maturity Model Assessment to your business.

Module 4: Learn the necessary cultural changes for enterprise finance organizations to make AI transformation successful, and how they fit into a holistic AI strategy.

In this module, you will:

Recognize the key elements of an AI-ready organizational culture in finance.
Explain how Microsoft incorporated AI into its finance processes.
Identify opportunities for change to achieve an AI-ready culture in your finance department.

Module 5: Learn the necessary cultural changes for enterprise marketing organizations to make AI transformation successful, and how they fit into a holistic AI strategy.

In this module, you will:

Recognize the key elements of an AI-ready organizational culture in marketing.
Explain how Microsoft incorporated AI into their marketing processes.
Identify opportunities for change to achieve an AI-ready culture in your marketing department.

Module 6: Learn the necessary cultural changes for enterprise sales organizations to make AI transformation successful, and how they fit into a holistic AI strategy.

In this module, you will:

Recognize the key elements of an AI-ready organizational culture in sales.
Explain how Microsoft incorporated AI into our sales processes.
Identify opportunities for change to achieve an AI-ready culture in your sales department.

Module 7: Learn the necessary cultural changes for enterprise customer service to make AI transformation successful, and how they fit into a holistic AI strategy.

In this module, you will:

Recognize the key elements of an AI-ready organizational culture in customer service.
Explain how Microsoft incorporated AI into customer service processes.
Identify opportunities for change to achieve an AI-ready culture in your customer service department.

Module 8: Explore six principles to guide AI development and use - fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability

In this module, you will:

Describe the importance of engaging with AI in a responsible manner.
Identify six guiding principles to develop and use AI responsibly.
Describe different approaches to responsible AI governance from experienced executives.

Module 9: Learn guiding principles for organizations, and how to choose and operationalize a governance system to responsibly and successfully use AI in the enterprise.

In this module, you will:

Determine the elements of an AI governance system.
Choose an AI governance model that fits your organization’s needs.

Module 10: Discover how to translate your organization’s ethical principles into actionable guidance and tools for engineering teams and how AI can improve lives worldwide

In this module, you will:

Explain how Microsoft provides accountability for responsible AI through a governance structure.
Describe how Microsoft risk management processes are used to identify, assess, and mitigate risks.
Establish responsible design principles within your own organization.

Module 11: Learn the primary concepts and technologies of AI, and how Microsoft is turning the latest AI into tools, products, and services that organizations can use

In this module, you will:

Understand why is AI making an impact in businesses now.
Understand what is AI and its capabilities.
Understand how to use prebuilt AI with no machine learning expertise.
Understand the basics of machine learning and what kinds of business problems to apply it.

Module 12: Learn how Microsoft creates products, services, and solutions to help organizations leverage AI. Understand how these technologies relate to business problems.

In this module, you will:

Articulate how Microsoft AI technology can solve business problems.
Describe the Microsoft AI products, services, and solutions.

Syllabus

Module 1: Define an AI strategy to create business value

Introduction
Define a holistic AI strategy for your business with INSEAD
Transform your applications with AI - Case study introduction
Transform your applications with AI - Executive Q&A
Transform your applications with AI - Case study resolution
Discover the value of empowering every employee with AI - Case study introduction
Discover the value of empowering every employee with AI - Case study resolution
Knowledge Check
Summary and resources

Module 2: Define an AI strategy to create business value in healthcare

Introduction
Identify the business value of AI in healthcare with INSEAD
Transform business processes in healthcare with AI - Case study introduction
Transform business processes in healthcare with AI - Executive Q&A
Transform business processes in healthcare with AI - Case study resolution
Knowledge Check
Summary and resources

Module 3: Understand the importance of building an AI-ready culture

Introduction
Understand the importance of building an AI-ready culture
Discover the characteristics that foster an AI-Ready culture
Understand how Prosci's ADKAR framework can help you lead organizational change
Discover how to apply the AI Maturity Model Assessment to your business
Knowledge Check
Summary and resources

Module 4: Discover how to foster an AI-ready culture in finance

Introduction
Discover how to foster an AI-ready culture in finance - Case study introduction
Discover how to foster an AI-ready culture in finance - Executive Q&A
Discover how to foster an AI-ready culture in finance - Case study resolution
Knowledge Check
Summary and resources

Module 5: Discover how to foster an AI-ready culture in marketing

Introduction
Discover how to foster an AI-ready culture in marketing - Case study introduction
Discover how to foster an AI-ready culture in marketing - Executive Q&A
Discover how to foster an AI-ready culture in marketing - Case study resolution
Knowledge Check
Summary and resources

Module 6: Discover how to foster an AI-ready culture in sales

Introduction
Discover how to foster an AI-ready culture in sales - Case study introduction
Discover how to foster an AI-ready culture in sales - Executive Q&A
Discover how to foster an AI-ready culture in sales - Case study resolution
Knowledge Check
Summary and resources

Module 7: Discover how to foster an AI-ready culture in customer service

Introduction
Discover how to foster an AI-ready culture in customer service - Case study introduction
Discover how to foster an AI-ready culture in customer service - Executive Q&A
Discover how to foster an AI-ready culture in customer service - Case study resolution
Knowledge Check
Summary and resources

Module 8: Identify guiding principles for responsible AI

Introduction
Implications of responsible AI - Leadership view
Implications of responsible AI - Practical guide
Identify guiding principles for responsible AI
Identify guiding principles for responsible AI – TD Bank Group executive Q&A
Identify guiding principles for responsible AI – State Farm executive Q&A
Identify guiding principles for responsible AI – State Farm case study
Knowledge check
Summary and resources

Module 9: Identify governing practices for responsible AI

Introduction
Responsible AI - Establishing a governance and external engagement model
Choosing an organizational model for AI governance
Responsible AI - Moving from governance to compliance with EY
Knowledge check
Summary and resources

Module 10: Discuss practices for responsible AI at Microsoft

Introduction
Microsoft AI governance model - Executive overview
Understanding the Microsoft governance model - AETHER + Office of Responsible AI
Responsible AI frameworks in action
Establishing design principles and guidelines in engineering
Engineering tools for responsible AI
Engaging externally - AI for good
Knowledge check
Summary and resources

Module 11: Introduction to AI technology

Introduction
Explore state-of-the-art AI technology
Introduction to AI technology
Introduction to the Microsoft AI approach
Introduction to machine learning and deep learning
Knowledge Check
Summary and resources

Module 12: Examine the Microsoft approach to artificial intelligence

Introduction
Examine the Microsoft approach to autonomous systems
Examine use cases for intelligent bots
Examine the Microsoft approach to pre-trained cognitive services
Examine the Microsoft approach to cognitive search
Examine the Microsoft approach to conversational AI
Examine the Microsoft approach to SaaS AI and embedded AI
Knowledge Check
Summary and resources

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