UX Insights Weekly

Gain insights into a variety of user experience (UX) techniques and tools.

Do you need to deepen your understanding of user experience (UX) design for a new job or project? In this weekly series, instructor Chris Nodder digs into a variety of UX techniques and tools. Chris breaks down key practices such as card sorts, wireframes, usability testing, and desirability studies. He also explores specialized research techniques that can help you glean even more powerful insights into what your users want and need. In each self-contained video, he shares practical examples that help you grasp how these techniques work in the real world.

Introduction

• Insights into UX techniques and practices

Common UX Research Techniques

• What is a usability test?
• What is a site visit?
• What is a card sort?
• What is a paper prototype?
• What is a cognitive walkthrough?
• What is a heuristic evaluation?
• What is a satisfaction survey?
• What is a user research interview?
• What is the think aloud protocol?

Specialized Research Techniques

• What is competitor usability testing?
• What is a diary study?
• What is a desirability study?
• What is usability instrumentation?
• What is RITE testing?
• What is a focus group?
• What is benchmark usability testing?
• What is a co-discovery usability session?
• What is eye tracking?
• Usability testing with kids
• What are intercept studies?

Become a Better UX Researcher

• What makes a good user research question?
• What is a statistically significant result?
• What is research bias?
• How to create better user research surveys
• How to ask good questions in usability interviews
• What are reliability and validity in user research?
• How you know you've done enough research?
• How to build strong user data over time
• How to recruit user research participants
• How to reward user research participants

UX Design Deliverables

• What is a wireframe?
• What is a low fidelity prototype?
• What is a high fidelity prototype?
• What are design comps?
• What is a service or journey map?
• What is a story map?
• What are personas used for?
• What is ideation?

UX Job Roles

• What does a user researcher do?
• What does an information architect do?
• What does a UX writer do?
• What's the difference between all those jobs with designer in the title?
• What is the role of internationalization and localization?
• What do accessibility specialists do?

Politics and Getting UX Work Done

• How can you get the whole team involved in user research?
• Fitting UX into an agile team