DevOps Foundations: Site Reliability Engineering

Explore the basics of site reliability engineering for DevOps. Learn SRE techniques for release, change and incident management, self-service automation, and more.

Site reliability engineering (SRE) is an emerging paradigm in DevOps. The biggest names in tech—companies like Google, Netflix, Microsoft, and LinkedIn—all use SRE. In fact, industry wide, "site reliability engineer" is replacing "DevOps engineer" in job posts. Simply put, SRE is software engineering applied to operations—for the cloud native era. This course introduces the basics of site reliability engineering, including how SRE fits into DevOps and how it can be integrated into your unique business environment. Instructors Ernest Mueller and James Wickett cover the major areas of expertise, including release engineering, change management, incident management and retrospectives, self-service automation, troubleshooting, performance, and deliberate adversity. Learn how to define reliability through SLAs and SLOs, handle crisis, design distributed systems, and scale your systems and your team. Plus, explore time and project management strategies that bring humanity back to the SRE's job.

Introduction

• Welcome
• What you should know

1. SRE Basics

• Your job as a DevOp
• You aren't Google or Netflix

2. SRE Practice Areas

• Release engineering
• Change management
• Self-service automation
• SLAs and SLOs
• Incident management
• Introducing postmortems
• The postmortem process
• Troubleshooting
• Performance engineering
• Capacity and scalability
• Distributed design
• Deliberate adversity

3. SRE Organization

• Organizing SREs
• The softer side of SRE

Conclusion

• Next steps