Leading with Fearless Mindfulness

Be a leader that can rise to challenges. Captain Sandra Yawn teaches us how to lead with fearless mindfulness.

Be a leader that can rise to challenges. Captain Sandra Yawn is a world-renowned captain with over 28 years of experience. Yawn’s love of the ocean propelled her to achieve in a male-dominated industry. In this course, Captain Yawn tells her personal stories and defines the qualities that make up a great captain and overall leader. Discover how to hire and manage teams and how to delegate tasks. Sandy encourages you to create a strong leadership framework so that you can find solutions to the most difficult problems and situations that arise—and understand how to navigate clients to ensure top-level customer service while maintaining your cool. As an exciting bonus element to the course, you can learn about Sandy’s favorite destinations and her go-to travel advice.

This course was created by genconnectU. We are pleased to offer this training in our library.

Introduction

• Introduction to Captain Sandy Yawn

1. Being a Captain

• My story
• Qualities of a captain: "Assistance Not Resistance"

2. Hiring and Managing Your Team

• Essentials in an employee: The right attitude
• Teachable moments: Fired and rehired three times!
• Teachable moments: Customer service matters
• Teachable moments: Willingness and attitude
• Delegating: Letting go and trusting
• Winning mindset: Bring in the fun factor
• Tip sheet: Keep a Winning Mindset! (Downloadable PDF)

3. Laying down the Ground Rules

• Inheriting your team
• Meeting management
• No tolerance versus teachable moments

4. Drama at High Seas: Problem-Solving and Maintaining the Calm

• Fire at the Red Sea: Identifying the problems
• Fire at the Red Sea: Finding the solutions
• Managing stress and delegating
• Problem solving

5. Navigating the Client

• When the client Is difficult, have the courage to have the conversation
• Setting expectations of your team
• Navigating your client: Communication is key
• Daily practices to ignite positive attitudes

6. Favorite Destinations

• Travel advice and chartering

7. Grounding: Bringing Your Sea Legs Back to Shore

• Ways to plug in after a big job
• Aspirations to legacy
• Finding balance, regardless of your career
• I am Captain Sandy; who are you?

8. Giving Back: "Each One, Teach One”

• "Each One, Teach One"
• Flexibility and following your passion
• Epilogue