LinkedIn Learning
Free Trial Available
English
Certificate Available
1-2 hours worth of material
selfpaced
Overview
Learn core negotiation skills to get win-win outcomes every time.
Syllabus
Introduction
- Welcome
- Developing a negotiation mindset
- The three core negotiation practices
- Anchoring and framing for mutual benefit
- Listening and building tactical empathy
- Trading things of value
- The wrong and right way to negotiate
- Researching and preparing
- Identifying priorities and designing options
- Understanding how influence works
- Creating your influence plan
- Understanding conflict styles
- A template for getting past no
- A template for saying no
- Dealing with contentious tactics
- Negotiation hacks
- Telephone and videoconference
- Email and text
- Next steps
Taught by
Lisa Gates
